Consultant

Customer Service Strategy

Dane-Flanigan-AM-Project.jpg

Customer Service Strategy Video

Customer Service – helping people that buy your product

How can your customers help to improve and grow your sales ?

* Paying attention to details

* Noticing market trends

* Asking for referrals

Most people like the comfort of buying from familiar places so they have a vested interest in your success. So it is important that they feel a connection with you.

Know your customers by name and create an open dialogue – customer platforms, community rooms, chat services, social media

Be open to criticism – when you ask people how they feel about your product they are going to tell you and you have to absorb what they are saying

Follow up – this is your action plan that transitions to your strategy, its a reaction to every email, voicemail and feedback that you receive to make your products better and increase your bandwidth of clients.

Customer-Service-Strategy1